Pharmaceutical Needs Assessment 2025 consultation

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This consultation has now closed.

Have your say: Barnet Pharmaceutical Needs Assessment questionnaire

Background

We want to hear what you think of pharmacy services in Barnet, to help us develop services in the future. Your views will help inform our Pharmaceutical Needs Assessment (PNA) which will look at health needs in Barnet, the level and accessibility of pharmacy services and how these will be maintained and developed in the future.

We would be grateful if you could answer some questions about your own experience and views. The questionnaire should take no longer than ten minutes to complete. The information in the questionnaire you provide is

Have your say: Barnet Pharmaceutical Needs Assessment questionnaire

Background

We want to hear what you think of pharmacy services in Barnet, to help us develop services in the future. Your views will help inform our Pharmaceutical Needs Assessment (PNA) which will look at health needs in Barnet, the level and accessibility of pharmacy services and how these will be maintained and developed in the future.

We would be grateful if you could answer some questions about your own experience and views. The questionnaire should take no longer than ten minutes to complete. The information in the questionnaire you provide is confidential. Please be honest with your answers so we can accurately assess areas where pharmacies are already performing well and areas that need improvement.

Barnet Council has been delegated responsibility from the Barnet Health and Wellbeing Board to undertake a Pharmaceutical Needs Assessment. The council have asked NCS Ltd to facilitate the process and provide expertise on undertaking the assessment.


How to have your say

Tell us what you think by completing our online questionnaire. You can also access the questionnaire by scanning this QR code on your mobile device:



You can request a paper copy from the Barnet Public Health team by:

If you have any further questions please contact: publichealth@barnet.gov.uk


The deadline for completion is 7 April 2025. We will use your feedback to help develop our draft of the Pharmaceutical Needs Assessment which will then be available for public consultation in 2025.

This consultation has now closed.

  • We asked, you said, we did

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    We asked


    We wanted to hear your views on pharmacy services in Barnet to help shape how these services are delivered in the future. Your feedback has helped inform our 2025-2028 Pharmaceutical Needs Assessment (PNA), which looks at the health needs of our population, the accessibility of pharmacy services, and how these can be maintained and improved.

    You said

    We received 149 responses to the public questionnaire, with the majority of respondents being women (70%) and aged 55 or older (70%). Most identified as White British (59%), while 41% were from minority ethnic backgrounds. A strong majority (90%) reported having a regular or preferred pharmacy, primarily chosen for its convenient location, helpful staff, and available services. Nearly three-quarters used a pharmacy at least monthly, mainly for prescriptions, over-the-counter purchases, and advice. Most respondents rated service quality and convenience as key factors, with 89% saying their pharmacy meets their needs. While access was generally easy—63% walked and 89% arrived within 15 minutes—many were unsure about accessibility features like support for sensory impairments or language services. Weekday and Saturday mornings were the most convenient times for visits, and 82% found opening hours suitable.

    We did
    Your feedback has directly informed Barnet’s 2025-2028 Pharmaceutical Needs Assessment (PNA). This assessment will guide how pharmacy services are planned and delivered across the borough, ensuring they remain accessible, inclusive, and responsive to the needs of our communities.
    Thank you for helping shape the future of pharmacy services in Barnet.