We asked, you said, we did

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Find out more about the results of consultation and engagement activities and how we have used your views to help influence our decision-making process.

Find out more about the results of consultation and engagement activities and how we have used your views to help influence our decision-making process.

  • Finchley Central town centre - a new public square

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    You can read more about this consultation here.

    We asked

    We asked for your feedback on the public realm improvement proposals for Finchley Central – ‘Finchley Square’. We also asked for your thoughts on the types and times of community activities you would like to see taking place in Finchley Square.


    You said

    We received an over 130 detailed responses to the feedback questionnaires. Our six pop-up events were very well attended, allowing us to answer many of your questions and hear your ideas. The results for the public realm improvement proposals were overwhelmingly positive:

    • 88% of your responses either directly supported the proposals to increase greening in Finchley Central (76%) or felt neutral (12%).
    • 80% of your responses either directly supported the proposals to make the town centre more accessible (62% ) or felt neutral about this (18%).
    • 75% of your responses either directly supported the proposals to strengthen the visual identity of Finchley Central (57%) or felt neutral (18%).
    • 78% of your responses either directly supported the proposals to create a community destination in the town centre (56% ) or felt neutral (22%).


    In terms of the community events; the most popular types were markets, exhibitions and performances; and the most popular time of day for the community events was from the lunch-time through to the evening.

    You can read the full results of the consultation and the many helpful suggestions that were made here.


    We did

    The findings from the consultation will be taken and considered by the Council to inform the final proposals developed for the Finchley Central public realm proposals, enabling the Council to start the delivery phase of this project, which presently is anticipated to begin by Summer 2023.


  • General Budget consultation 2021/22

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    You can read more about this consultation here.

    We asked

    We asked for your views on our budget proposals for 2021/22.

    You said

    There were 78 respondents to the consultation. 47% either directly supported the budget proposals (29%) or were neutral (18%). Out of the 78 respondents, 48 responded on the proposed Council Tax increase for 2021/22. Overall, nearly three fifths of respondents (58%, 28 out of 48 respondents) support a Council Tax increase to help fund the budget gap in 2021/22.

    You can read the full results of the consultation here.

    We did

    The findings from the consultation were reported to Policy and Resources Committee on 8 February 2021 and will the 2021/22 budget was approved by Full Council on 2 March 2021.

  • Chipping Barnet Community Plan consultation

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    You can read more about this consultation here.

    We Asked

    We asked for your views on the Chipping Barnet Community Plan.


    You Said

    Feedback received included over 700 comments on the draft community plan. The full detail of consultation responses alongside the council’s response and next steps taken is set out in the Engagement Summary and Proposed Next Steps report.


    We Did

    Following a public consultation undertaken between the 8th January – 19th February 2021, the council has proceeded to adopt the Chipping Barnet Community Plan in June 2021. Furthermore, your feedback over the consultation period has informed the next stage of this commission, creating a shortlist of initial ideas that the council will prioritise and work with the community to realise. To read more about these projects and their progress please go to the Progressed Project Ideas page.


  • The Burroughs and Middlesex University Supplementary Planning Document

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    You can read more about this consultation here.

    We asked

    We asked for your views on The Burroughs and Middlesex University Supplementary Planning Document.

    You said

    Feedback received included 242 email and written responses, 109 completed online questionnaires, and feedback from the consultation sessions. The email respondents included statutory consultees, local organisations, and residents. The full detail of consultation responses alongside the Council’s response is set out in the Schedule of Representations and Responses (Appendix B).

    We did

    The council is now considering formal adoption of the SPD.

  • Draft Joint Health and Wellbeing Strategy 2021-2025

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    You can read more about this consultation here.

    We asked

    We asked for your views on our draft Barnet Joint Health and Wellbeing Strategy: 2021-2025. Specifically, we asked for your views on:

    • Our vision for health and wellbeing in Barnet
    • The guiding principles of our strategy
    • The Key Areas we would like to focus on for the next four years


    You said

    We received 72 responses to the consultation questionnaire. The feedback from the consultation was positive with the majority of respondents in agreement with the proposed vision, guiding principles and key areas.

    Four fifths (79%) of respondents agreed with our vision for health and wellbeing (39% strongly agree and 40% tend to agree). The majority of respondents agreed with the guiding principles (between 72% and 88%).

    The majority of respondents agree with the key areas (between 91% and 85%).The highest level of agreement was for creating a healthier places and resilient communities which 91% of respondents agreed with (53% strongly agreed and 38% tend to agree). The second highest agreement was for starting, living and ageing well which 89% of respondents agreed with (62% strongly and 27% tend to agree). This was the highest strongly agree of the three key areas. Ensuring delivery of coordinated holistic care when we need it received the lowest level of agreement with 85% agreeing (49% strongly agree and 36% tend to agree).

    The full report of the consultation findings is available here.


    We did

    From the consultation there were some suggestions on changes to the strategy document which produced a series of recommendations from the findings. These recommendations have been included in the drafting of the strategy.

    The final version of the Barnet Joint Health and Wellbeing Strategy was approved by the Health and Wellbeing Board on the 15 July 2021. The strategy document is available here.

    We would like to thank everyone who responded and engaged with the process. During the implementation process, there will be further opportunity to help us deliver the Strategy together.

  • Community Infrastructure Levy (CIL) Rate Review consultation (Publication of Draft Charging Schedule)

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    You can read more about this consultation here.

    We asked

    We asked for your views on an increase to the rate that we charge for the Community Infrastructure Levey (CIL) in our Draft Charging Schedule.


    You said

    20 responses were received to the consultation, mainly from developers that are active in the Barnet area, some local residents and politicians. We reported the results of the consultation to Policy and Resources committee in May 2021. The report, which includes a full summary of consultation responses is available here


    We did

    The Policy and Resources Committee agreed to submit the Charging Schedule as amended following consultation to the Planning Inspectorate for independent examination. Officers have updated the documents and the Community Infrastructure Levy Draft Charging Schedule Review was submitted to the Planning Inspectorate for examination on 12 August 2021. If you asked to be informed of when documents are submitted to the examiner, you will be notified.

    You can read more information on the examination and process here.

  • Life Chances Strategy consultation

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    You can read more about this consultation here.


    We asked

    We asked for your views on our Life Chances Strategy that sets out our approach to how we will work on improving lives and increasing opportunities for young people in Barnet.

    You said

    We received 21 responses to the online questionnaire. The majority of those responding to the questionnaire agree with all the priorities the council is proposing to focus on for the next four years. Over two thirds of those responding agree with all the priorities identified in the Life Chances Strategy.

    We did

    In response to the public consultation, an action plan has been developed and structured against key priorities. The plan itself will be monitored by the Children and Young People’s Partnership Board. Regular reports are to be provided by service areas to the Board, which includes young people, to enable scrutiny and to measure progress against objectives. The Life Chances Strategy was approved at the Children, Education and Safeguarding Committee on 11 January 2021.

  • Edgware Growth Area Supplementary Planning Document

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    You can read more about this consultation here.

    We asked

    We asked for your views on the Draft Edgware Growth Area Supplementary Planning Document (SPD).

    You said

    We received 142 online questionnaire responses, in addition to 77 email responses, and approximately 160 people attended two online public consultation events. 87% of the online respondents agreed with the SPDs Vision and Objectives, while a broad level of support for town centre renewal was also expressed in consultation meetings and the email responses. Concerns were raised over increasing pressure on local community services, levels of congestion, impact on public car parking, and building design, notably height.

    We did

    In response to the public consultation, we revised the SPD to include strengthening references to the need for provision of community facilities, making the town centre more appealing for young people, and for design to consider local heritage and context. The final version of the document was adopted by the Policy and Resources Committee on 16 June 2021 and can be viewed here.

  • Fairer Contributions Policy 2020 consultation

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    You can read more about this consultation here.

    We asked

    We asked for your views on proposals to changes to our Fairer Contributions charges.


    You said

    A total of 55 responses were received – 12 questionnaires were completed online and 43 paper questionnaires. Just over three quarters of respondents disagreed that introducing a charge for only those who use the service was fair. Four fifths of respondents opposed the introduction of an annual subscription. Of those that responded, almost a third of respondents (29%) said they would prefer to see an increase in Council Tax rather than a charge introduced.

    38% of respondents said they currently use the service would continue to use it if a charge was introduced, and this is a relatively positive level of response compared with the take up rates seen in other London boroughs.

    The majority of respondents who said they would consider using a chargeable service would be able to sign up online.


    We did

    The Adults and Safeguarding Committee agreed the proposed changes to the Fairer Contributions Policy Charges to take effect from 1 April 2020 – 31 March 2021

    Regarding the increase in the Homecare rate – as a result of the consultation rates were increased from April 2021. We wrote to all clients in advance of increasing the charge to explain the new rate and confirm the date it would become effective. Notification letters were sent out to all clients in receipt of a chargeable service in March 2021, as part of the annual review in line with benefit increases, these letters detail how contributions are calculated and confirm how to appeal if appropriate.

    We decided to delay the implementation of the one-off £300 charge until our Policy is updated and we have a system in place, with work scheduled to begin July 2021

    You can read the full consultation results here.

  • Equalities, Diversity and Inclusion Policy consultation

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    You can read more about this consultation here.

    We asked

    We asked for your views on our draft Equalities, Diversity, and Inclusion (EDI) Policy 2021-2025. The draft policy and action plan have been updated to reflect the progress that has been made since the policy was last published in 2013, and provides an overall vision and action plan for the next four years which aims to ensure the borough is a place which is fair, inclusive and safe for all its communities. The policy highlights how diverse our borough is and the importance that we reflect this diversity. It also outlines our commitment to go above and beyond our legal duties which local authorities must fulfil. We specifically asked for your views on the vision, the Strategic Equalities Objectives, the principles and approach, and our corresponding action plan which sets out how we will shape services for residents which actively address inequality and exclusion as well as the high standards the council will continue to expect of itself.


    You said

    We received 124 responses to the consultation. 90 respondents completed our questionnaire (82 online and eight easy-read paper questionnaires were completed), the questionnaire responses were mainly from Barnet residents. 28 residents also attended a virtual residents’ workshop, four members of the Barnet Multi Faith Forum were consulted through another virtual meeting, and two written responses were received by e-mail.

    Overall, the feedback from the consultation was very positive with high levels of agreement for the vision, the new Strategic Equalities Objective, the principles, and how we plan to measure the success of the new policy. There were some suggestions on how the policy could be updated and these suggestions have been used to help inform the final policy.

    You can read the full consultation findings here.


    We did

    As a result of the consultation feedback we have updated our Equalities, Diversity, and Inclusion Policy as follows:

    EDI Vision: Some of the consultation responses asked for clearer clarification on the role of the council and its partners to be added into the policy’s vision and throughout the policy.

    • the vision has been updated to further clarify the council’s role and to make it clearer that the policy will be achieved in partnership with community groups and residents. The whole policy has also been reviewed to ensure there is enough emphasis on the council’s role and how the council will deliver the policy
    • the council’s strategic partners have also been referenced more and the policy has been updated to make it clearer that this is a policy that will be delivered in partnership with other agencies who we expect to share our values
    • another section has been added on partnership working in particular with further reference on the Voluntary, Community and Faith Sectors (VCFS)
    • to help address some concerns around a lack of clarity on how we will achieve these aims, and how success of the approach will be measured, more detail has been included on the EDI Policy’s approach and what we are doing to achieve the aims set out within the policy
    • there were also a few comments within the different consultation strands that the vision should state how the council will deal with structural inequalities; however, after careful consideration it was felt there is sufficient emphasis on this.

    Strategic Equalities Objective (SEO): There were some comments that the SEO was too vague with a call to reinstate the wording ‘Access to quality services’ which was included in the previous SEO. This wording has now been included.

    Faith: Some respondents asked for more emphasis on faith to be added throughout the policy. The Barnet Multi-Faith Forum (BMFF) suggestion of including ‘play and pray’ into the council’s EDI vision has been incorporated and further references to this have been added to the rest of the policy.

    Disability: There were some comments to include more references to disability in the policy, and further references to the needs and rights of disabled people. After careful consideration of these comments it was felt that references are balanced and equally addressed across each protected characteristic. Also, Section 3: Our Legal Duties outlines all the protected characteristics that are encompassed within the policy. However, the EDI Action Plan will be regularly reviewed and further actions for each protected characteristic will be addressed through this monitoring process.

    Gypsy, Roma and Traveller (GRT) communities: Two responses were received by e-mail highlighting a lack of any mention of GRT communities. As with disability, it was felt that as these communities fall within the protected characteristic of Race, it would be unbalanced to make specific points about them. However, the needs of these communities and how the council can meet them will be considered through the EDI Action Plan.

    EDI Action plan: Some respondents wanted to see more actions around: anti-racism campaigns; reaching out to all communities; supporting, and encouraging partners, and actions around making information accessible. The action plan has been reviewed to address these comments and will be updated over the life of the policy to ensure it includes more actions covering these areas.


    The amended policy was approved and adopted by the Policy and Resources Committee on 16 June 2021. You can view the final Equalities, Diversity, and Inclusion (EDI) Policy 2021-2025 here.

Page last updated: 10 Jun 2025, 10:19 AM